HOLIDAY RETURN POLICY: All full priced purchases made 11/26/20-12/24/20 are eligible for returns until 1/10/21. This does not include any sale items, doorbuster deals or any other items, such as accessories, that are always final sale. Please also note, any item with a ❄snowflake symbol❄ in the description is NOT eligible for any returns requested after 12/10/20 as they are seasonal items. ❄
FOR FULL PRICED ITEMS...
You may return or exchange, unworn, unwashed merchandise with original tags attached within 14 days of receiving your package for store credit. You must ship out your return within 5 business days of receiving the approved label.
1. Click HERE to request a return or exchange. We will approve your return in no longer 48 hours. If your return request isn't going through, be sure that you check to see if it has been over 14 days since you've received your purchases.
2. Once your return request is approved you will receive an e-mail, please print the shipping label and place it on the return package. Include the original paperwork in the return package.
3. Drop off the package at your local Post Office for shipping. Your return package must be received within 7-10 DAYS of receiving your return shipment label or will reserve the right to refuse your return package.
Please note, if we find you requesting returns for 3+ orders in a row, we suspect that you may be abusing our policies and have the right to refuse a return. We pride ourselves on having a very low return rate, thus, we know our sizing descriptions and such are on very accurate.
FOR SALE ITEMS OR ACCESSORIES...
*Sale items are NOT eligible for return or exchange.
*Accessories such as jewelry, bralettes and gifts are NOT eligible for return or exchange.
*ANY one size fits all items are also final sale.
Returns will have $5.95 deducted per item from the refund amount for return shipping and processing fee.
*INTERNATIONAL CUSTOMERS OUTSIDE OF THE UNITED STATES MUST E-MAIL US TO REQUEST A RETURN. INTERNATIONAL RETURNS WILL HAVE TO PAY STANDARD SHIPPING RATES TO RETURN THEIR ITEMS*
Questions? Please e-mail us at email@example.com and we will respond as quickly as possible!
If you receive an item and it is damaged, you must notify us within 7 days of receiving the item. Please click HERE to request the return.
If you have worn and washed an item, we do not consider this a damage and will not give you any type of credit toward it. Please be conscious of the washing and care instructions located on the tags.
***WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT! IF YOUR PACKAGE IS LOST WHILE IN TRANSIT YOU MUST FILE A CLAIM WITH THE POST OFFICE.***