FILE A ROUTE CLAIM
Hey girl- Don't worry! This happens to some people every once in a blue moon. Typically, this just means it was sorted wrong at the post office and it is still on it's way. Unfortunately, we cannot see anything else more on our end vs. what you can see, nor do we have a special number or contact for any of their offices. Once we hand your carefully handled package over to The United States Post Office (USPS), it is their job to get it to you, and usually they do a pretty good job of that!
But sometimes things happen, that is why we always suggest purchasing route insurance with every order for as little as $0.98. This will insure that you will be fully refunded if you do not get your order delivered to you. If you do not purchase route insurance, Vogue Society is in no was responsible for your missing package and cannot offer any refunds or store credit.
FILE A CLAIM WITH ROUTE HERE: https://claims.route.com